Student technology services support the college community with the latest technology in and out of the classroom.
One Stop Support: 1-844-456-3876
|Areas of Assistance||Days of Operation||Hours|
|Star ID |
|Monday – Thursday|
11:00 AM-10:00PM PM
- Note that the days and hours of operation apply to all areas of assistance (Star ID, Zoom, etc.)
Below you will find information about resources available to students, faculty and staff to assist them in distance learning and working from home.
Zoom Overview Video
With the MediaSpace Video Portal, you can securely create, upload, trim or clip, closed caption, and share videos and audio media presentations. You can share a url or embed the media into web pages or into D2L Brightspace.
Student Computer Lab
Student computer labs are located in the library on both campuses. Computer labs have internet access and the latest version of Microsoft Office.
Hutchinson computer lab hours
- Monday – Thursday: 8:00 am – 9:00 pm
- Friday: 8:00 am – 4:00 pm
Willmar computer lab hours
- Monday – Thursday: 7:30 am – 7:00 pm
- Friday: 7:30 am – 4:00 pm
Ridgewater College provides a high-speed network and other information technology resources to help you accomplish your educational goals. By using the computers at Ridgewater College, you agree to the MinnState Acceptable Use of Computers and Information Technology Resources policy. Specifically, you agree not to use Ridgewater College resources for unauthorized duplication, use, or distribution of copyrighted materials, including music and video files. Ridgewater College considers unauthorized peer-to-peer file sharing of copyrighted music and videos to be an inappropriate use of its network resources. P2P and File Sharing
Help and Support
If your request is not urgent please submit a ticket through the web help desk
If your request is urgent, call the Ridgewater help desk at 320-234-8777. You may also visit your campus IT office:
Hutchinson IT Office: Room 128
Willmar IT Office: Room L110
If you need help with a personal device, contact the student-run Computer Support Technician help desk.
StarID and Student Email Common Questions
- I haven't activated my StarID or I don't know what my StarID is, how can I access my email?
To activate your StarID, visit the StarID homepage. If you have activated your StarID but do not remember what it is (or what the password is), visit the StarID homepage and use the self-help options to recover your StarID or reset your StarID password.
- What is my username and password for email?
Valid username and password for student email is:
PW: StarID Password
- My StarID and password don't seem to be working when I try to log in to email. What should I do?
Visit the StarID homepage and change your StarID password. This will force a new password synchronization with Ridgewater’s network and should allow you to log on. Your StarID password will expire every 180 days. You should receive a notice when it gets close to expiring. Please don’t ignore those notices.
In some instances your web browser may have add-ons, plug-ins, or extensions that interfere with the login process. The simplest solution may be to try a different web browser; however, it may be necessary to perform a browser reset and/or disable or remove unused add-ons, plug-ins, or extensions. The instructions to reset and manage add-ons, plug-ins, or extensions for the most common browsers are listed below, along with links to download and install an alternate browser.
- How long will my email remain available after I leave Ridgewater College?
About 120 days.