IT Help Desk Support
Full-time, Unlimited MAPE Vacancy Notice
Posting Date: 1.03.2025
Classification: IT Specialist 1
Campus: Hutchinson
Bargaining Unit: MAPE, 214
Employment Condition: Unlimited, Full-time
Classified Status: Classified
Work Schedule: Monday- Friday, 8:00AM-4:30PM
Salary Range: $25.16-$37.77/per hour // $52,534-$78,864/per year
PCN: 01006334
Job Summary
Provide on-site and remote technical support for all Ridgewater clients (faculty, staff and students). Act as a consultant responding to in-bound helpdesk calls relating to end-user technology needs on mobile devices, learning management system, web-based applications and/or classrooms issues. Assist end-users with software installation, problem diagnosis, troubleshooting, and resolution or escalation of issues as required. Support encompasses hardware, network, operating systems and standard productivity applications. This position will work closely with IT student workers and work study. The position is expected to work at both Willmar and Hutchinson location.
Job Information Sheet [PDF]
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